Visa 3-D Secure
Always working to protect you
At Coastline, we want to help ensure the security of everyone we do business with. One way we do this is to prevent the unauthorized use of cards — especially online
when we can’t see a physical card.
As a Visa cardholder, your transaction is secured with Visa and you may be guided through an additional check to verify your identity. This helps us know you’re really you, it helps your bank make a more accurate approval decision, and it better protects you from fraud.
3-D Secure provides extra peace of mind for online shoppers. It is a password-protected authentication system designed to confirm the identity of the cardholder when a Visa card is used online in suspicious or different than usual circumstance (for example, if you're shopping online while travelling).
By requesting a password known only to the cardholder, the bank can verify that the genuine cardholder is entering their card details into an ecommerce website.
The password is a code that Coastline sends you via SMS when you are about to make an online payment.
It helps to prevent fraudulent transactions and gives all parties in the payment process greater peace of mind, especially when used in conjunction with all the other security features offered by Visa.
Coastline will activate 3-D Secure for you automatically. Upon activation, 3-D Secure protects you at every participating online store. When you shop online at a participating merchant, your card will be automatically recognised as protected by 3-D Secure
You will be asked to authenticate yourself in a separate window displayed on the site using your 3-D one-time password issued to you.
Once you have entered your 3-D Secure code, simply follow the steps as you normally would to complete the transaction. Your issuer will verify your entries and the transaction will be completed upon successful validation.
Frequently Asked Questions
When I shop online and see the Visa Secure badge, what does this mean? How
are my online purchases secured with Visa?
Visa has developed a program that helps confirm your identity when you make an
online purchase. This service helps make shopping online more secure by
protecting against unauthorized use of your Visa card. There’s no need to download
anything, install software, or register for an account. During an online purchase from
your desktop, mobile or other digital device, you may be guided through an extra
check to verify your identity. This helps us ensure you’re you and better protects you
What is the benefit?
Through this program you have an added layer of protection that helps to prevent
the unauthorized use of your Visa card while shopping online. This service helps us
know you’re really you and most importantly it protects you from fraud.
Is my personal information safe and secure?
Yes. Your information is transmitted using a high level of encryption and is stored on a secure server.
Does this Visa service cost me anything?
No. There are no costs associated with this service.
Can I use both credit and debit cards?
Yes! This service was designed for both Visa credit and debit cards when
shopping online with us. When you use your Visa debit card, your online
transaction experience will be similar to a credit transaction.
Do I need a new Visa card to use this service?
No. Your current Coastline Visa card will work