In every branch there are friendly, helpful staff who give good advice, which is in my best interest. For example, term deposits, loans and benefits of using products. I was shown how to use the clicker for home bank transfers. I have asked for help on the webpage electronically and received immediate answers by phone to my questions.

- Margaret. H

Fantastic service in the 14 years we’ve been with Coastline. I love the personal touch and nothing is too difficult.

- Peter. J

Dealing with locals who really care is something worth sharing and celebrating!

- Marianne. B

I have been a member with Coastline Credit Union for many years and although I have moved to other areas a couple of times, I would not consider changing my banking to another bank or credit union. It only takes a phone call to your friendly and competent staff to resolve any problems I have. Your service is fantastic.

- Nancy. H

I have always been 100% satisfied with Coastline in the 6 years that I have been associated with the company.

- Judith P

I am already recommending your Budget Wise program to friends

- Leah S

I have been a customer since Coastline commenced operation & I changed over from the CBA because the hours of operation with Coastline suited my needs & the customer service was of a very high standard. I have always found the staff very helpful whether it is face to face or over the phone, nothing is a problem. The girls handle my travel currency requests & the staff are very easy to get along with.

- Pauline L

From the start of sourcing a investment loan, I felt that I was a priority customer. The staff couldn’t do enough for me and kept in contact with phone calls and emails to offer any help I needed. The staff all worked around my busy schedule of work and at the time I was organising a wedding . When I returned from my honeymoon I had a lovely surprise of a gifted scented candle from the Coastline team. I feel like part of the Coastline family . Thank you guys, great job.

- Rachael P

I was served by Janny from West Kempsey Branch. She was extremely professional, understanding, sympathetic to my situation. And very prompt with any queries I had. You don't get this level of service from the big banks!

- Naomi C

Every time I go into the bank the staff and friendly and will to help with anything that I need. If I need help, the staff go above and beyond to help me. I love banking with Coastline and I always recommend them to my friends.

- Hannah R