Business Accounts
Flexible business accounts to manage cash flow, access funds, and support your business growth with ease. Talk to us about how we can help today.

The Business Access Account helps businesses manage day-to-day finances with ease. Access funds, pay bills, and track cash flow while enjoying secure, simple, and convenient banking.
Features
Unlimited deposits1
Free ATM withdrawals on our direct charge free ATM network2
Free Online Banking and MyCOAST App
Free BPAY transactions
Visa Debit Card
Google, Apple and Samsung Pay
$10 monthly fee waived if you maintain a combined membership balance of $10,000 or more across savings, investments, and loans
Fees and Requirements
Low monthly service fee of $10.00 per month1
1 $10.00 monthly fee includes 40 free items, items then charged at $0.50 thereafter. Examples of items are: cash withdrawals, manual transfers, cheque encashment, cheque & cash deposits. Individual items in a deposit constitute as a transaction, for example, a deposit voucher including two cheques equals two items.
2Direct charge free ATM Network includes Coastline Bank, BCU, Westpac, St George and Bank SA ATMs.
Conditions of use | Schedule of fees and charges | Financial services guide | Summary of accounts | Target market determination | Debit card target market determination
Disputing a transaction
Do you have a transaction on your Visa debit or credit card that you think is unauthorised or incorrect? Do you have an issue with goods or services you’ve purchased?
Here are some steps to take before contacting us.
Step 1 – Check the details of the transaction
- Could the purchase have been made by a family member?
- Is it possible that the Merchant is operating under a trading name? Check to see if you have other transactions with similar details
- Check the transaction date and try to recall which shops you visited that day or in the days leading up to it.
- Is the transaction for a regular membership, subscription or app download?
- If you have ordered goods or services from the Merchant, check the delivery information such as delivery address and due date
- If you have returned goods or services to the Merchant and were advised that a refund would be made, check if the credit has been processed to your nominated account
- If you believe it is fraud, contact Coastline Bank as soon as possible
Step 2 – Contact the Merchant
- Contact the Merchant to try and resolve the issue first
- If you wish to cancel recurring or subscription billing on your card, you must first contact the Merchant as soon as possible
- While we can help with most transaction enquiries, the merchant should be contacted in the first instance for the following:
- Refunds or exchanges if you have changed your mind
- Membership fees and monthly subscription enquiries
- Issues with any software you have downloaded
Step 3 – Complete Visa Dispute Form and Contact Coastline Bank
- Complete the Visa Dispute Form [if you need help to complete do not hesitate to contact us]
- If you don’t contact us within 90 days of the date of the transaction, we may be unable to initiate a dispute with Visa
- As part of the dispute process, we will ask for any supporting documentation such as:
- Transaction documentation
- Copies of any email communications you have had with the Merchant
- Delivery information
- Details of the goods or services purchased / ordered
- Return details if goods / services were returned to the Merchant in exchange for a refund
- Return completed Visa Dispute Form and all supporting documentation to one of our branches or email to riskandcompliance@coastline.com.au
ATM withdrawal dispute
We'll submit your request to the relevant financial institution and will endeavour to resolve your dispute within 45 days.
Return completed ATM Dispute Form and all supporting documentation to one of our branches or email to riskandcompliance@coastline.com.au
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General advice warning
This advice has been prepared without considering your personal objectives, financial situation or needs. Before acting on it, you should consider whether it’s appropriate for your circumstances. For more information – including terms and conditions, Product Disclosure Statements, Target Market Determinations or Financial Services Guides – please refer to the details under ‘Important information’ on the relevant product pages.
All loan applications are subject to credit approval. Interest rates are subject to change, and fees and charges may apply.