Before opening a Coastline Credit Union membership or taking out any products and services, you should read our Financial Services Guide, product brochures, Terms and Conditions, and Fees & Charges information applicable to that product or service. Interest rates and fees and charges are subject to change without notice.

Deposits are guaranteed by the Government under the Financial Claims Scheme. Deposits up to $250,000 are guaranteed subject to fees and charges and other qualifying criteria.

About this Website

Information on this website is provided by Coastline Credit Union Limited ABN 88 087 649 910, Australian Credit Licence/AFSL 239175. The information provides general information on the products and services offered by Coastline Credit Union and the products and services of companies we represent as agents.

Savings and loan products are provided directly by Coastline Credit Union Ltd.

General Insurance products are provided through Insurance Australia Limited ABN 11 000 016 722 AFS Licence no. 227681 trading as CGU Insurance. 

Information provided in this website does not constitute an offer or an intention to enter into a legally binding contract. It is presented as general information only and does not take into consideration your personal needs or financial situation. Where reference to legal or other compliance information such as: Financial Services Guide, Product Disclosure Statements, Terms and Conditions of Use and Fees and Charges, you should take this information into consideration along with your own personal and financial situation before making any purchasing decision.


This section explains how we handle personal information and credit information collected from our website. If you have any questions or concerns about transmitting your personal information via the internet, you may contact our Privacy Officer, whose details are in paragraph 14 of the Privacy Policy, as there are other ways for you to provide us with your personal information. 

Visiting our website 

Anytime you access an unsecured part of our website, that is, a public page that does not require you to log on, we will collect information about your visit, such as:  

• the time and date of the visit 

• any information or documentation that you download 

• your browser type, and 

• internet protocol details of the device used to access the site.

Our website also includes a number of calculators, which may require you to enter your personal details. 

If you save the data you enter on the calculator, this information will be stored. 


A "cookie" is a small text file which is placed on your internet browser and which we may access each time you visit our website. When you visit the secured pages of our website (ie pages that you have to provide login details to access) we use cookies for security and personalisation purposes. When you visit the unsecured pages of our website (ie public pages that you can access without providing login details) we use cookies to obtain information about how our website is being used. 

You may change the settings on your browser to reject cookies, however doing so might prevent you from accessing the secured pages of our website.


We use up-to-date security measures on our website to protect your personal information and your credit information. Any data containing personal, credit or related information which we transmit via the internet is encrypted. However, we cannot guarantee that any information transmitted via the internet by us, or yourself, is entirely secure. You use our website at your own risk.

Links on our website 

Our website may contain links to third party websites. The terms of this Privacy Policy do not apply to external websites. If you wish to find out how any third parties handle your personal information or credit information, you will need to obtain a copy of their privacy policy.


When we receive emails, we will retain the content of the email and our response to you where we consider it necessary to do so. Your email address will only be used or disclosed for the purpose for which is was provided. It will not be added to any mailing lists or used for any other purpose without your consent.