COVID-19 Accessing your accounts 

If you need to visit a Coastline Branch or Head Office, in support of the safety and wellbeing of our community we ask customers to contact their branch by phone or email if:

  • You have travelled overseas in the past 14 days
  • You have been in contact with someone who has been diagnosed with COVID-19; and
  • You are experiencing fever, breathing difficulties, fatigue, a cough or sore throat.

We are asking customers to rethink their need to visit a Coastline Branch and are encouraging customers to use InternetMobile and Telephone Banking services. These are Coastlineā€™s safe and secure 24/7 banking options.

Internet Banking & MyCOAST APP

  • View up-to-date account balances & transactions
  • Transfer funds to anyone and schedule transfers
  • Pay and manage bills with BPAY
  • Set up 'personal payees' to make regular transfers or payments easier
  • Download statements
  • Manage cards
  • Open additional accounts and term deposits

Telephone Banking

  • Check balances
  • Pay bills using BPAY
  • Transfer between your accounts
  • Use of loan redraw facility
  • Review your last 5 transactions; and
  • View interest statements.

If you are unable to access a Coastline Branch and are not on or unable to log onto Internet, Mobile or Phone Banking, we can assist you by phone 1300 361 066.


Submit an Enquiry