Banking
30 April 2026
30 April
Streamlining how we help you save
At Coastline Bank, we focus on making banking easy for our customers. That’s why from 1 May 2026, we’re streamlining our range of savings accounts.
Over time, we’ve offered several savings products with very similar features. While each was designed to meet customer needs, this has made things harder to navigate than they need to be. By streamlining our savings accounts, we’re making it easier to understand how each account works and easier to manage your savings.
What’s changing?
From 1 May 2026:
- Bonus Rewards Saver and e‑Saver accounts will be combined into one Bonus Reward Saver account, or
- eXtreme Saver, RISE Saver, and High Saver accounts will move to a new Coastline Savings Account.
If you hold one of these accounts, the change will happen automatically.
What does this mean for you?
- Your balance stays the same
- You can continue to access your account online and in branch
- There will be no interruption to your access to funds
- Your savings remain protected
- Your account name may change in online banking after 1 May 2026
- The conditions to earn bonus interest may change
Why we’re doing this
These changes help us:
- Make our savings accounts easier to understand
- Reduce unnecessary product complexity
- Support clear, transparent banking for customers
If you have any questions or if you’d like to talk about whether your savings account still suits your goals, our team is here to help.
Below you’ll find answers to common questions about the changes.
Which accounts will change?
The Bonus Rewards Saver and eSaver will be combined into the Bonus Rewards Saver.
The eXtreme Saver, RISE, and High Saver will be consolidated into the Coastline Savings Account.
Why is the change happening?
Over time, multiple savings accounts evolved with overlapping features. This meant unnecessary complexity. Simplifying helps create clearer, more consistent accounts while maintaining their core features.
What do I need to do?
The changes will happen automatically. We have sent information to all our savings account customers via letter and/or email ahead of the changes. If you would like more information or your savings goals have changed, we are here to help you find the right account.
Do I need to change the way I access my accounts?
No. Your balances, access and ownership will not change.
Will any accounts be closed?
No. Accounts will be transitioned and renamed. Our intention is to maintain the same functionality and improve clarity. Please talk with one of our friendly team if you’re unsure about any of these changes.
Where can I go for help?
We’re here to help.
You can call us, visit your local branch, use our online chat, or email our team.
General advice warning
This advice has been prepared without considering your personal objectives, financial situation or needs. Before acting on it, you should consider whether it’s appropriate for your circumstances. For more information – including terms and conditions, Product Disclosure Statements, Target Market Determinations or Financial Services Guides – please refer to the details under ‘Important information’ on the relevant product pages.
All loan applications are subject to credit approval. Interest rates are subject to change, and fees and charges may apply.