Accounts, Products and Services

Account Fees and Charges | Product and Service Fees and Charges

Account Fees and Charges

Effective Date 1st February 2012

Account Name	Base Monthly Service Fee	Base Membership Balance	Free Transaction Types	Chargeable Transaction Types
Coastline Access Account (S30) Mortgage Offset Account (S82)	$5	$5,000 (The base monthly service fee is exempt if the base balance is maintained. Exempt if Member is 21 years and under)	Coastline / BCU / Westpac / St George* / Bank SA ATM Transactions EFTPOS⁴ Internet Banking Telephone Banking BPAY Direct Debit⁷ and Credits Deposits³ Free cash withdrawals by maintaining a monthly balance of $5,000 or more.	$1.95 cash withdrawal and manual transfer for monthly membership balances under $5,000 $0.50 member cheque ATM Withdrawals and Enquiries at Non Coastline / BCU / Westpac / St George* / Bank SA ATMs will incur the ATM Operator Fee charged by the Financial Institution who owns the ATM. This fee will be charged immediately at the time of the transaction to your account.
Pay As You Go Account (S40)	Nil	Nil	Coastline/BCU/Westpac/St George * and Bank SA ATM Transactions EFTPOS⁴ Internet Banking Telephone Banking Bpay Direct Debit⁷ & Direct Credit Deposits³	$0.50 cash withdrawal & manual Transfer $0.50 member cheque encashment ATM Withdrawals & Enquiries at Non Coastline / BCU / Westpac / St George* & Bank SA ATM's will incur the ATM Operator Fee charge by the Financial Institution who owns the ATM. This fee will be charged immediately at the time of the transaction to your account.
Gold Access Account (S50)	Nil Annual Membership Fee $30. (The account is available to Members 50 years old and over)	Nil	Coastline / BCU / Westpac / St George* / Bank SA ATM Transactions EFTPOS⁴ Internet Banking Telephone Banking BPAY Direct Debit⁷ and Credits Deposits³ Cash Withdrawals	30 member cheque then $1 per transaction ATM Withdrawals and Enquiries at Non Coastline / BCU / Westpac / St George* / Bank SA ATMs will incur the ATM Operator Fee charged by the Financial Institution who owns the ATM. This fee will be charged immediately at the time of the transaction to your account.
Budget Saver Account (S97)	Nil	Nil	Internet Banking Telephone Banking BPAY Direct Debit⁷ and Credits Deposits³	$2.50 per cash withdrawal and manual transfer
Bonus Rewards Saver (S25)	$5	$500 (The base monthly service fee is exempt if the base balance is maintained.)	Direct Debit⁷ and Credits Deposits³	1 Free withdrawal per month then a $2 fee will be incurred on each subsequent withdrawal.
eSaver Account (s35)	Nil	Nil	Internet Banking Telephone Banking BPAY Direct Credits	Nil
Home Equity Loan Account (S8)	$5	Not Applicable	Coastline / BCU / Westpac / St George* / Bank SA ATM Transactions EFTPOS⁴ Internet Banking Telephone Banking BPAY Direct Debit⁷ and Credits Deposits³	$1.95 cash withdrawals and manual transfer $0.50 member cheque ATM Withdrawals and Enquiries at Non Coastline / BCU / Westpac St George* / Bank SA ATMs will incur the ATM Operator Fee charged by the Financial Institution who owns the ATM. This fee will be charged immediately at the time of the transaction to your account.
Coastline Business Access Account (S7) Coastline Business Access Plus (S37)	$7.50	$10,000 (The base monthly service fee is exempt if the base balance is maintained.)	Internet Banking Telephone Banking BPAY Direct Debit⁷ and Credits EFTPOS⁴	If you have a combined savings, investment and loan balance⁶ of:	You are entitled to the following transactions per month:
				$0 to $9,999	20 items then $0.50 per item²
				$10,000 to $49,999	30 items then $0.50 per item
				$50,000 Plus	40 items then $0.50 per item
Community Support Account (S10)⁶ (S10 Accounts are exempt from the cheque presentation fee. Member cheque transactions are counted as an electronic transaction)	Nil	Nil	Coastline / BCU / Westpac / St George* / Bank SA ATM Transactions Internet Banking Telephone Banking BPAY Direct Debit⁷ and Credits Deposits³ EFTPOS⁴	4 Free cash withdrawals per month then a $2 fee will be incurred on each subsequent cash withdrawal.¹
Access (S2) Junior Saver (S3) Visa (S4) Deeming (S11) Cash Managment (S14) EXISTING ACCOUNTS ONLY	Nil	Nil	Coastline / BCU / Westpac St George* / Bank SA ATM Transactions Internet Banking Telephone Banking BPAY Direct Debit⁷ and Credits Deposits³ EFTPOS⁴	If you have a combined savings, investment and loan balance⁶ of:	You are entitled to the following transactions per month:
				$0 to $2,999	$2 per cash withdrawal.¹
				$3,000 Plus	4 Free cash withdrawals per month then a $2 fee will be incurred on each subsequent cash withdrawal.¹
Christmas Club (S15)	Nil	Nil	Internet Banking and Phone Banking Transfers (1st November – 31st January) Direct Credit Deposits³	$10 for each withdrawal between 1st January and 31st October
Business Cash Management (S24)	$20	$5,000 (The base monthly service fee is exempt if the base balance is maintained.)	Internet Banking Telephone Banking BPAY Direct Debit⁷ and Credits	If you have combined savings, investment and loan balance⁶ of:	You are entitled to the following transactions per month:
				$0 to $9,999	10 items² then $0.50 per item
				$10,000 to $49,999	30 items² then $0.50 per item
				$50,000 Plus	40 items² then $0.50 per item

¹ Cash withdrawals are Over-the-Counter and Manual Transfers.
² Examples of items are cheques and cash deposits, cash withdrawals and debit transfers. Individual items in a deposit constitute a transaction, for example a deposit voucher including two cheques equals two items.
³ Coin handling fee, amounts $1,000 and over 2% of total coin handled.
⁴ Declined EFTPOS transactions (insufficient funds) $1.50 each.
⁵ Community Support groups are considered to be non-profit (e.g. small clubs & associations). "Eligibility as a Community Support group will be determined by the Credit Union."
⁶ Based upon the average Membership balance in the month.
⁷ Direct Debits Dishonoured with insufficient funds $15 per item; Direct Debits honoured with insufficient funds $10 per item.
* Please note that St George ATMs located in BP Service Stations are owned by a third-party and therefore are not charge free.

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Product and Service Fees and Charges

Agency Withdrawal Fee
Agency Withdrawal	$20 per withdrawal
Emergency withdrawals are carried out at the absolute discretion of other Credit Unions ("Agent") for our members. An Additional fee may be charged by the Agent and the withdrawal is subject to our Members satisfying identity requirements of the agent.

Business Deposit Book
Printed Deposit Book	$10 each

Cancellation of Facilities
Direct Debit Authority	$5
Sweep Authority	$5

Card Fees - (Cuecard and Visa Card)
Non Coastline / BananaCoast / Westpac / St George / Bank SA ATM transactions will incur the ATM Operator Fee charged by the institution who owns the ATM*
Replacement Card Fee (for lost cards)	$10
Emergency Card Issue	$15 each
Emergency Visa Card Issued Overseas	$300
International Transaction Fee
Visa International Transaction Fee	3.65% of the transaction ⁺
Cuecard International Transaction Fee	0.80% of the transaction ⁺
* These are foreign ATM withdrawals & balance enquiries + Percentage of the transaction when converted to $AUD.

Cheques - Bank Issued
Bank Cheque	$15 each

Cheques - Credit Union Corporate Cheques
Corporate Cheque withdrawal	$7.50 each
Stop payment of corporate cheque	$5 each
Presentation of stopped cheque	No Fee
Copy of paid corporate cheque	Bank's Charge
Trace of paid corporate cheque	Bank's Charge

Cheques - Member Cheque Facilitiy
Member Chequing - Presentation *	$0.50 each
Stop payment of personal cheque	$5 each
Presentation of stopped personal cheque	No Fee
Copy of paid cheque	Bank's Charge
Trace of paid cheque	Bank's Charge
* Excluding member cheques drawn from S10 Community Support Account.

Coin Handling Fee - Amounts $1,000 and over*
Member Fee:	2% of total coin
Non Member Fee:	5% of total coin
* Coin only accepted in bagged denominations, no loose coin.

Deposits to Accounts
Local Cheque (AUD) - Personal Accounts	No Fee
Local Cheque (AUD) - Business Accounts (S7, S37, S24)	$0.50 per item
Foreign Cheque	$10 per item
Dishonour of cheque deposited	$10 per item
Special clearance of cheque	$32.50
You can only access the proceeds of a cheque when it has cleared. This usually takes 3 business days for Local Cheques (AUD) and 45 business days for Foreign Cheques (not in Australian Dollars).

Dishonour Fee
Direct Debit Dishonour	$15
Periodical Payment Dishonour	$10
Personal Cheque Dishonour	$10
Charged if a payment cannot be made because there are insufficient funds in your nominated account. Personal cheques may also be dishonoured if the cheque is not properly signed, the words and figures do not correspond, it is over 15 months old, is dated in the future or there are unauthorised alterations.

Document Retrieval Service
Retrieval of Transaction Documents from Archives	$20 per hour (minimum $10)

Dormancy Fee
Dormant Account Administration Fee	$25 pa
An account becomes dormant where there have been no transactions (other than transactions initiated by the Credit Union, such as crediting interest or debiting fees & charges) on that account for 12 months. The balance of the account that remains dormant for 7 years are required to be remitted to ASIC. An annual Dormant Account Administration Fee is charged whilst the account remains dormant.

Night Safe Wallet
Night Safe Wallet Fee	$25 per quarter

Honour Fee
Direct Debit Honour Fee	$10
Personal Cheque Honour Fee	$10
Charged if a payment is made even though there are insufficient funds in your nominated account(s). The Credit Union will consider your account history when deciding whether or not to honour a payment.

Extra Large Cash Withdrawals
Large cash withdrawals *	$5 per $1,000
* Applies to cash withdrawals $10,000 and above. (Daily)

Overdrawn Account Fee
Overdrawn account per transaction that exceeds balance	$10
This fee will be applied in any instance where an electronic transaction causes a deposit account to become overdrawn. A further fee will be applied if any further electronic transaction increases the amount overdrawn or any arrangement made to bring the account into credit has not been adhered to.

Periodical Payments
Periodical Payment Establishment Fee	$5
Periodical Payment Variation Fee	$5

Safe Custody
Safe Custody fee per packet charged 1 July	$25 pa
Existing packets only, no new packets will be accepted.

SMS Banking
SMS Request	$0.25 each
SMS Alert	$0.25 each

2nd Factor Authentication
VIP Token	$20.00 each

Statement Service
Duplicate copies of statements	$2.50 per page
All Members recieve free detailed statements every six months (July and January). Members with credit facilities recieve statements monthly at no cost.

Sweep Facility
Establishment of Sweep Facility	$5
Variation of Sweep Facility	$5

Transaction Limits
Daily over the counter cash withdrawals up to $5,000 are permitted. Larger withdrawals may be permitted under prior arrangement.
A daily limit of $1,000 per card applies to Coastline card transactions performed at Automatic Teller Machines and EFTPOS Terminals.
EFTPOS transactions performed using the "credit" account options are limited by the availability of funds in the linked account.
The maximum limit for Internet Banking external payments or transfers is $2000 per day, unless otherwise agreed by the Member and the Credit Union. You must apply to us in writing to establish or change your transaction limit.

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