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eStatements Frequently Asked Questions
How do I register for eStatements? Simply logon to Internet Banking, select "manage eStatements" and select "Register". If you would like to recieve eStatement notifications via email, enter your preferred email address. Read and acknowledge the Terms and Conditions then press submit to register immediately online. eStatements are formal Coastline account statements provided electronically through Internet Banking. When you choose to receive an eStatement you will no longer receive a traditional paper based statement. What do eStatements look like? An eStatement will look the same as our standard paper based Coastline statement. Select the "view eStatements" option in Coastline Internet Banking in the left menu bar. A list of available eStatements will be displayed. Click the "view" button next to the statement you wish to view. Note: The eStatements are PDF files therefore you will need a compatible PDF viewer such as Adobe Reader to view the statement on your computer. Any member or signatory who receives an existing Coastline paper statement and is registered for Internet Banking can register for eStatements. Note: Non-personal memberships (Corporate and Community) can have eStatements registered via a signatory membership record. How are eStatements delivered? If you have elected to recieve eStatement notifications, you will receive an email advising that your eStatement is now available for viewing in Coastline Internet Banking. Your end of month statement will be available as an eStatement during the first week of the following month. When a new eStatement is available, Can I change my mind and have paper statements again? You can deregister from eStatements at any time. If you deregister you will no longer be able to view any statements online. You will revert to receiving paper statements.
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Online Services
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Back to eStatements
will be displayed in the Internet Banking menu. Click on this button to view your estatements.
