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2nd Factor Authentication

SecurityMembers requiring external transfers using Internet Banking must use Second Factor authentication. This second level of security provides additional protection from fraud.

To combat the evolving threat of Internet Banking fraud Coastline offers several methods of Second Factor Authentication:


Verisgn Identity ProtectionVIP Access

VeriSign Identity Protection (VIP) helps protect your accounts and your identity by requiring a unique security code, in addition to your user name and password, to access your online accounts. To generate each security code, you use a VIP credential (such as a VIP Access for Mobile application, or VIP Access Desktop). While user names and passwords can be guessed or otherwise discovered, only you have access to the physical device or mobile application that generates the security codes required to validate your identity.

Use VIP Access as an extra layer of identity protection when you Sign In from your desktop or mobile browser to Coastline Internet Banking to perform External Transfer, Business Banking and BPAY transactions. A new security code is generated by the VIP credential every 30 seconds.


VIP Access for MobileVIP Access for Mobile

VeriSign® Identity Protection (VIP) Access for Mobile is a free online security credential that you can download to your mobile phone.
Note: the mobile phone must have internet access to download the credential.

Download the credential by accessing “m.verisign.com” from your mobile phone browser.

When you have downloaded the credential login to Coastline Internet Banking, select the Tools menu, then select Register Token and complete the requested details to register the credential.

After successfully registering the credential you will be required to provide a security code generated by the credential when you perform External Transfer , Business Banking and Bpay transactions. Watch the video below for a demonstration.

VIP Access Frequently Asked Questions - for more information.


VIP DesktopVIP Access Desktop

VeriSign® Identity Protection (VIP) Access Desktop for Internet Explorer is a free online security credential that you can download to your personal computer.

Download the credential by accessing “https://idprotect.verisign.com/desktop/download.v” from your pc browser.

When you have downloaded the credential login to Coastline Internet Banking, select the Tools menu, then select Register Token and complete the requested details to register the credential.

After successfully registering the credential you will be required to provide a security code generated by the credential when you perform External Transfer , Business Banking and Bpay transactions.

You can use VIP Access as an alternative to a VIP Token; you cannot use both.

VIP Access Frequently Asked Questions - for more information.


VIP TokenVIP Token

Access to external transfer and BPAY options requires the entry of a one time code generated by a VIP Token. VIP Tokens are compulsory for members with transfer limits above $5,000.00.

To register the credential, login to Coastline Internet Banking, select the Tools menu, then select Register Token and complete the requested details to register the credential.

VIP Access Frequently Asked Questions - for more information.

Internet Banking Help – for usage instructions.


Personal IconsPersonal Icons

Access to External Transfer, Business Banking and BPAY options requires the entry of a pre-defined selection of icons.

Internet Banking Help - for more information.

Like to know more? Contact us.


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